As a user I want to re-enter my password…

Just coming from http://www.uxbooth.com/articles/user-stories-a-foundation-for-ui-design/, but as a UX professional I really don’t get all the hype about those Scrum user stories. I know they are currently a big thing, but I simply don’t understand them, or at least how they are used.

In my opinion, renaming an old-fashioned requirement like „The system shall support password verification“ to  “As a user I want to re-enter my password to verify it.” won’t make anything more user-focused.

As a user I do not want to re-enter anything. This may be a reasonable security requirement, but clearly not a wish of the user. What comes next? As a user I want to enter a hardly readable Captcha Code?

In my opinion, a better user story for the example above would be something like: „As a user I want to get started with the product as quickly as possible with as little effort as possible“. That’s what most users probably really want and this may simply mean  logging in with your Facebook account, which does not involve any account creation or re-entering of passwords.

I also don’t understand this repetitive „as a user“ formula. If I have to read hundreds of stories beginning with „As a user…“ my brain would start to filter that part out, because it is completely redundant and offers no additional value to me. If we would use something like „As a student“, „As a new member“, „as a busy person“ instead, this may add some value.

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„Good design is honest“ (Dieter Rams)

…bad design is not.

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Names are nothing but smoke and mirrors…

…at least the R22 type of names.

The human brain quite limited in remembering things, espacially if it’s an unintelligable string of letters and numbers.

There is a company producing those vacuum cleaner bags. Each cleaner needs a slightly different type of bag, so there is quite a bunch of different bags in  stores.  The company decided to go for this naming scheme:

swirl

Problem is, that you don’t buy those bags too often (or at least I don’t), and I find myself in front of those bags asking myself which type I need every time I need to buy some bags . Was it M49, or maybe S71?

Apparently, I was not the only one having troubles remembering the right name, because the company came up with a bright idea countering their little naming problem:

label

Little shopping memos, which you can cut out and put in your wallet so that you have the right number at hand for your next bag shopping tour.

Wouldn’t it be much easier to give those bags a name that can be memorized  by human beings?

What about capital cities:

capitals

Or ice cream:

icecream

I think I could remember Strawberry until I stand in front of those boxes next year.

So far…


First Things First

Welcome!

In this blog I am going to write about things that I am thinking about, mostly about UX, Interaction Design, but also other topics that I am interested in.

Stay tuned!